Specialized Care for Active Military, Veterans, and First Responders in Norfolk, VA
Compassionate, evidence-based treatment for those who serve. No out-of-pocket costs for eligible active duty service members. VA referrals accepted.
The Impact of Service on Mental Health
The physical and emotional demands of military service and emergency response can leave lasting effects. Veterans and first responders often face post-traumatic stress disorder (PTSD), depression, anxiety, and other mental health conditions. Our expert clinical team understands these challenges and provides a supportive environment to promote healing and resilience.
Pasadena Villa Norfolk aligns with PsychArmor’s mission to support military-connected individuals through education and culturally informed care. We train our staff using PsychArmor resources to ensure best practices in military cultural competency, suicide prevention, and trauma-informed care.
“Every veteran and first responder who walks through our doors is met with respect, understanding, and the highest standard of care. We’re here to walk this path of healing with you.”
— D’Nita Spann, LPC, LSATP, Executive Director, Pasadena Villa Norfolk
Pasadena Villa Norfolk is proudly certified by The Joint Commission, reflecting our dedication to delivering high-quality client care and maintaining a culture of clinical excellence.
The Need for Specialized Care
of U.S. veterans and first responders with a substance use disorder have not received needed treatment. (SAMHSA)
What We Treat
At Pasadena Villa Outpatient – Norfolk, we offer evidence-based treatment for:
- Anxiety Disorders
- Bipolar Disorder
- Depressive Disorders
- Personality Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Attention-Deficit Hyperactivity Disorder (ADHD)
Our programs follow the VA/DOD Clinical Practice Guidelines (CPGs) for managing and treating mental health disorders, ensuring veterans and first responders receive the highest standard of care.
Meet Baby Bear, Our Canine Colleague
Research shows that therapy dogs can:
- Lower anxiety
- Improve mood
- Promote mindfulness
- Provide comfort and reduce loneliness
Levels of Care
We provide a range of outpatient treatment options tailored to fit each individual’s needs:
Partial Hospitalization Program (PHP)
- Intensive, structured treatment five days a week, up to six hours per day
- Comprehensive support to stabilize mental health conditions
- Individual, group, and family therapy sessions
Intensive Outpatient Program (IOP)
- Meets three to five days per week, three hours per day
- Step-down care from PHP or a direct entry point for those needing flexible but intensive treatment
Virtual Intensive Outpatient Program (V-IOP)
- Statewide virtual program, meeting three evenings per week
- Allows veterans to receive care from the comfort of home
Optional Military, Veteran, and First Responder Breakout Sessions
We offer dedicated breakout groups that address reintegration challenges, critical incident stress, trauma, and support for family systems. These sessions are designed to connect individuals with peers who understand their journey.
Why Choose Pasadena Villa Outpatient – Norfolk?
If you’re a veteran or first responder facing mental health challenges, seeking help is a courageous step. You’re not alone — our team provides expert care tailored to the unique experiences of high-stress professions, offering the understanding and support you deserve.
- Community Care Network Provider – Ensuring veterans can use their VA benefits for treatment
- Specialized Clinical Team – Experts in treating trauma and mental health conditions in first responders and veterans
- Flexible Payment Options – We accept in-network and out-of-network insurance, including VA benefits
- Support for Families – Family involvement is encouraged to enhance long-term recovery
Payment Options
We accept a variety of insurance plans and are proud to be a Community Care Network (CCN) Provider for the U.S. Department of Veterans Affairs.
- VACCN
- Sentara Health Plan (formerly OptimaHealth)
- Aetna
- Blue Cross Blue Shield
- Cigna
- Tricare
- Private Pay and More
Need help with insurance? Our admissions team will walk you through the verification process and answer any cost-related questions.
Rooted in Service. Driven by Compassion.
Comprehensive Care, Built for Those Who Serve
Take the first step toward healing. Contact our expert team today to learn how treatment can help you reclaim your life.
As a VA Community Care Network (VACCN) provider, Pasadena Villa Outpatient – Norfolk proudly supports veterans in accessing care using their VA benefits.
VA Referrals Required
Ask your local VA Medical Center to send a referral via Health Share Referral Manager (HSRM) or fax to 800.991.4709.No Out-of-Pocket Costs for Eligible Active Duty Service Members
We’ll help you understand what’s covered and coordinate benefits every step of the way.Insurance Accepted
We accept a wide range of plans including VACCN, Sentara Health Plan (formerly OptimaHealth), Tricare, Aetna, Cigna, and more.