Who We Are

Pasadena Villa Outpatient – Charlotte specializes in treating adults, 18 years and older, who struggle with various mental illnesses, including but not limited to, depression, anxiety, bipolar disorder, psychotic disorders, and co-occurring autism spectrum disorder (ASD).

We place a strong emphasis on learning and practicing coping skills, life skills, and self-management strategies to address here-and-now difficulties and help clients build a life worth living. At Pasadena Villa Outpatient – Charlotte, we believe everyone can learn, grow, and recover, so we do everything we can to prepare our clients for life after treatment.

Note: We do not accept Medicare or Medicaid.

Pasadena Villa Outpatient
Positive Treatment Outcomes

What We Treat

At Pasadena Villa Outpatient – Charlotte, we specialize in treating complex mental health conditions and co-occurring disorders. The multimodality approach involving group, individual, and family therapy along with psychiatric services allows our clinical team to effectively understand and address challenging behavioral issues. Often, it’s the combination of multiple mental health conditions, co-occurring autism spectrum disorder, or a co-occurring substance use disorder that hinders progress with traditional services. At our facility we treat:

  • Anxiety Disorders
  • Bipolar Disorder
  • Depressive Disorders
  • Personality Disorders including Borderline Personality Disorder (BPD)
  • Psychotic Disorders
  • Co-occurring Autism Spectrum Disorder (ASD)
  • Co-occurring Substance Use Disorder

Levels of Care

The partial hospitalization program (PHP) is the most comprehensive outpatient program we offer. It serves as a preventive program to hospitalization, as well as a solid bridge for those stepping down from a hospitalization or a residential treatment program. In PHP, clients attend programming five days a week for six hours per day.

IOP is designed to help individuals who are experiencing an increase in distressing symptoms and behaviors or are not progressing in traditional outpatient services. The extra treatment and support foster meaningful improvement and create a solid foundation for clients transitioning back to traditional outpatient treatment. Our IOP meets three to five days a week for three hours a day.

Day Virtual Intensive Outpatient Program (V-IOP): Our virtual intensive outpatient program (V-IOP) is a convenient and COVID-safe option that allows participants to join programming virtually, which meets three hours per day and three times per week.

Evening V-IOP: Provided throughout the state of North Carolina, our evening V-IOP is an eight-week virtual program offered only in the evenings on Mondays, Wednesdays, and Thursdays from 5:00 pm to 8:00 pm EST. Learn more here.
Positive Treatment Outcomes

Our Program

At Pasadena Villa Outpatient – Charlotte, we provide customized care that’s designed to meet each client’s specific needs and unique goals. We understand that people are not their diagnosis; they’re a combination of all that’s happened in their lives and their future journeys. Because of this, our clinical team of board-certified psychiatrists, licensed clinical social workers, registered art therapists, and licensed professional counselors partner with clients and their families to design treatment plans that provide a successful pathway to recovery.

Our clinical team creates intensive treatment plans that allows each client to explore new ways to enjoy life. In a supportive and healing environment, we take a whole-person approach to treatment using evidence-based modalities that facilitate progress from clinical care towards independent self-care. Our program provides tailored psychotherapy groups each week that teach our clients practical ways to handle life’s challenges, ensuring they address each client’s needs. Group-based therapy, individual psychotherapy, and family sessions ensure optimal progress in treatment and help improve each client’s quality of life.

The treatment process begins with the primary therapist conducting a comprehensive assessment that, upon permission from each client, includes consultation with the client’s prescriber, psychotherapist, significant others, and other service providers. Our experienced psychiatrists oversee all treatment, conduct psychiatric evaluations, and provide careful medication management as needed. Our psychiatrists communicate with the community prescriber ensuring medication changes fit within their treatment plan. Additionally, we value and foster collaboration with community providers as we serve as an extension of each client’s treatment team. The two-way communication ensures clients receive seamless continuity of care as they transition into and out of our program.

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Payment Options

Pasadena Villa Outpatient – Charlotte is in-network with Aetna, Beacon Health, Blue Cross Blue Shield, Carolina Behavioral Health Alliance (CBHA), Cigna, and Magellan. We also accept out-of-network benefits from other major insurance companies. For those preferring to pay for treatment directly, we offer a private-pay rate.

What Alumni, Families, and Clinical Partners Are Saying

“Back in October, I started to struggle once again with addiction and came upon this place through a referral. I cannot tell you how happy I am that this practice became a part of my life. I’ve been an addict for over 20 years and I suffer from multiple mental health problems. I did not try and seek any kind treatment until January 2017 when I felt at my very lowest. I went to rehab in South Florida for 3 months and all it really did was keep me sober for a short stint, but I did not understand myself or how to use effective coping skills. Pasadena Villa gave me all of that and so much more. The therapists there really challenged me to open up and learn about myself and they also nurtured me through some incredibly difficult self-discoveries and exposed traumas. I feel more confident now, more than ever, with the skills I’m leaving with and how to apply them every day to live a much happier and balanced life. I could not thank every member of their staff enough, and I hope if you’re reading this then maybe you’ll brave that first reach for help because I know how difficult that can be for lots of us.”

- Grateful Client

“What an experience this was for me and my recovery. I came in very apprehensive and knew nothing about group therapy. I was welcomed with open arms by the staff and the entire group. I can’t tell you how much this place changed me. I have so many positive memories and I learned so many important life skills as well as built a toolbox of coping skills to be strong for the rest of my life.”

-Grateful Client

“I absolutely love Pasadena Villa and owe them so much for all the help that they have given me. I came there really anxious and was just a mess with my mental health. With the kind staff and the structured classes and group, I was able to get a good hold of my mental health and got better. Anyone who is seeking help for their mental health should reach out to Pasadena, they will change your life for the best.”

- Grateful Client

Our Staff

Sloan Huggins, MEd, NCC, LCMHC

Sloan Huggins, MEd, NCC, LCMHC

Regional Executive Director, Outpatient Services

Sloan brings a wealth of clinical and operational experience to the Pasadena Villa team. In her role as Regional Executive Director, Outpatient Services, she provides multi-site leadership and coordination for the entire outpatient network in the state of North Carolina. Prior to her role with Pasadena Villa, Sloan was the Executive Program Director of Legacy Freedom Treatment Centers where she oversaw programming for a network of substance abuse treatment facilities in North Carolina and Ohio. Her responsibilities included program and staff development, ensuring programmatic and regulatory compliance, and providing clinical direction and leadership. During her tenure at Legacy, Sloan also developed and implemented a Mental Health Intensive Outpatient Program (MHIOP) and was instrumental in establishing the very first standalone, private detox facility in the state of North Carolina where she also served at Executive Program Director.

Sloan’s clinical experience spans across the continuum of behavioral healthcare. She has facilitated individual, group, couples, and family therapy in both outpatient and inpatient treatment settings and has provided clinical services for community mental health centers and corrections facilities. Sloan previously worked as a Psychotherapist for Carolinas Healthcare System (now Atrium Health) at the Behavioral Health Charlotte Hospital, where she worked on the adult inpatient unit with severe and persistently mentally ill (SPMI) patients. In 2014, Sloan founded her own private practice specializing in the treatment of personality, mood, and substance use disorders. Sloan obtained a master’s degree in Clinical Mental Health Counseling from Winthrop University, is a National Certified Counselor, and a Licensed Clinical Mental Health Counselor in North Carolina. Sloan is also a member of the American Counseling Association.

Dr. Katie Chambers

Dr. Katie Chambers

Board-Certified Psychiatrist Attending

Katie Chambers, M.D., is honored to serve patients at Pasadena Villa.  Originally from South Carolina, she wanted to stay in the area and treat individuals in the community in which she had been a part of throughout her life.  She completed her medical school education at the University of South Carolina (a Gamecock from the “other” Carolina).  She continued to complete her General Psychiatry Residency training, Child & Adolescent and Forensic Psychiatry fellowship at PRISMA Health in Columbia, S.C.  She has worked in a variety of settings from inpatient to outpatient and with children to adults.  Her goal is to approach patient care with empathy and compassion while providing treatment recommendations based on validated approaches considered standard of care within the psychiatric specialty.

Jamison Lord, DNP, MSN, PNC, PMHNP-BC

Jamison Lord, DNP, MSN, PNC, PMHNP-BC

Mental Health Nurse Practitioner

Jamison comes to Pasadena Villa with over 13 years of experience in the mental health field and over 26 years of experience in the medical field. She has worked in various levels of care including inpatient and outpatient settings. Jamison is a distinguished mental health professional, holding credentials as both a Doctor of Nursing Practice (DNP) and a Board-Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC).

Through her work she helps individuals struggling with persistent mental health concerns live fulfilling and independent lives. Jamie Lord also works as an instructor for Duke’s School of Nursing in the MSN Program and the Durham’s Veterans Affair in the VA Nursing Academic Partnership for Graduate Education Program (VANAP-GE).

Jessica Burstein, LCSW

Jessica Burstein, LCSW

Clinical Practice Director

Jessica is a Licensed Clinical Social Worker who received her master’s degree in Social Work from Rutgers University. Post graduate school, Jessica received a certificate as a Trauma Specialist from Rutgers University. She has worked in different residential and outpatient settings for mental health and/or addiction. Jessica has experience working with children, adolescents, and adults and utilizes Cognitive Behavioral Therapy and Dialectical Behavioral Therapy to assist those struggling with a variety of issues. She focuses on implementing a balance between releasing emotions in a healthy way, while also helping individuals discover healthy coping skills. Jessica is very passionate about helping others and believes with guidance and support, all individuals can achieve an improved quality of life

Jenna Kelley Haque, MS, LMFT

Jenna Kelley Haque, MS, LMFT


Jenna Kelley Haque is a Licensed Marriage and Family Therapist in North Carolina and graduated with Master of Science in Marriage and Family Therapy from Lee University, AAMFT accredited program. For undergrad, Jenna majored in Marketing with emphasis on corporate sales. She worked in men’s custom clothing, digital media sales, and online marketing for eight years.

Jenna uses a psychoanalytic attachment family systemic approach to therapy as no man is an island. Our experiences are multi-causal and multi-maintained seen through a lens of beliefs, relationships with others, societal expectations, traumas, and world events. All humans have the fundamental need to be loved, be seen, and to be heard. Our beliefs, feelings, behavioral patterns, and relational dynamics are driven by these needs before we could articulate. We learned about our world through our first relationships and these subconscious attachments. We work to make the subconscious conscious, identify how your attachment reinforces your choices, and unworked through feelings. Trauma focused does not mean you have to have an identified traumatic experience; rather, you experienced an event that was too complex for you to process at that time. Creating awareness will lead to creating change. Jenna has six years of experience working with multiple populations that includes trauma, depression, anxiety, self-actualization, relationships, infidelity, family systems, personality disorders, LGBTQIA+ with groups, individuals, couples, and families.

Philip Falco, MA, LCMHCA

Philip Falco, MA, LCMHCA


Phil received a B.S. in Behavioral Neuroscience from Purdue University and an M.A. in Counseling from the University of North Carolina at Charlotte. His areas of interest in counseling include Cognitive Behavioral Therapy, Solution-Focused Therapy, and LGBT+ concerns, but he has experience working from various treatment modalities with clients from many different cultural backgrounds and is always looking to continue learning and growing as a counselor. Outside of work he enjoys golfing, participating in community sports leagues, watching movies, video gaming, watching home renovation TV shows, and spending time with friends and family.

Camari Claiborne-Scott, LCSWA

Camari Claiborne-Scott, LCSWA


Camari is a psychotherapist who received her Master of Social Work degree from Winthrop University and Bachelor of Arts in Psychology from North Carolina A&T State University. She has worked in various settings including non-profit organizations, residential care, and the Veterans Affairs Medical Center. Camari utilizes Cognitive Behavioral Therapy and strengths-based perspective treatment modalities to help individuals identify their own strengths and intrinsic motivation. Camari is passionate about serving individuals and empowering those who are learning to overcome any issues related to mental health

Dayana Vincent

Dayana Vincent

Office Coordinator

Dayana was born in Cap-Haitien, Haiti and raised in Charlotte, NC. She obtained a Master of Health Administration degree from the University of Scranton and a Bachelor of Science in Public Health with a concentration in Community Health from East Carolina University, where she graduated magna cum laude. Dayana has worked in various capacities in the areas of social services, healthcare administration, and health operations and quality management. She is determined to improve health equity by providing culturally competent care and addressing health disparities that adversely affect specific populations. In her spare time, Dayana volunteers with Matthews Free Medical Clinic and the American Red Cross. She also enjoys hiking, yoga and traveling

Start Your Journey

Pasadena Villa Outpatient – Charlotte has helped so many on their roads to recovery and we make it easy for clients to take the next step in their recovery. Call our Admissions Team today or fill out the form to receive a call back.