Who We Are

Located in Norfolk, Virginia, Pasadena Villa Outpatient – Norfolk specializes in treating adults (18 years or older) who have anxiety disorders, bipolar disorder, major depressive disorders, personality disorders, and post-traumatic stress disorder (PTSD). We are committed to providing compassionate, comprehensive, and high-quality individualized psychiatric and psychotherapeutic care for adults who suffer from severe and persistent mental illness while maximizing social functioning in the real world.

Note: We do not accept Medicare or Medicaid.

Outpatient Treatment
Pasadena Villa Outpatient Raleigh

What We Treat

At Pasadena Villa Outpatient – Norfolk, we specialize in treating complex mental health conditions and co-occurring disorders. The multimodality approach involving group, individual, and family therapy along with psychiatric services allows our clinical team to effectively understand and address challenging behavioral issues. Often, it’s the combination of multiple mental health conditions that hinders progress with traditional services. At our facility we treat:

  • Anxiety Disorders
  • Bipolar Disorder
  • Major Depressive Disorders
  • Personality Disorders
  • Post-Traumatic Stress Disorder (PTSD)

Levels of Care

At Pasadena Villa Outpatient – Norfolk, we offer four levels of care for mental health treatment: a partial hospitalization program (PHP), an intensive outpatient program (IOP), a day virtual IOP (V-IOP), and an evening V-IOP.

Our PHP includes intensive psychotherapeutic treatment and support in a less restrictive setting than inpatient care. Clients can participate in a structured therapeutic program during the day while living at home and enjoying their community in the evenings. The goal is to establish a foundation for long-term recovery support. Our PHP is appropriate for those who may have one or more of the following symptoms: withdrawal from normal activities; behavioral problems; depression; anxiety; suffering from pervasive, psychiatric disorders; at risk of being a danger to themselves; or at risk of being violent toward others.

Providing a higher level of support, our IOP is designed to help individuals who are experiencing an increase in distressing symptoms and behaviors or who aren’t progressing in traditional outpatient services. The extra treatment and support foster meaningful improvement and create a solid foundation for clients before they transition to community treatment.

Day Virtual IOP (V-IOP)
A convenient and COVID-safe treatment option that mirrors the experience and support of our in-person option, our day V-IOP creates meaningful improvement and a solid foundation before transitioning back to traditional outpatient.

Evening V-IOP
Provided throughout the state of Virginia, our evening V-IOP is an eight-week virtual program offered only in the evenings on Tuesdays, Wednesdays, and Thursdays from 4:00 to 7:00 pm EST. Learn more here.
Pasadena Villa Outpatient Raleigh

Our Program

  • Specifically curated psychotherapy groups meet weekly to ensure they address each client’s needs.
  • Treatment options include group-based therapy with individual psychotherapy, family sessions, and medication management as indicated by the treatment plans.
  • Virtual and in-person treatment options are also available.

Licensed clinicians with certifications in evidence-based methods utilize a whole-person approach that includes, but isn’t limited to the following therapies:

  • Cinema Therapy
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Expressive Art Therapy
  • Movement Therapy
  • Somatic Psychotherapies

Board-certified psychiatrists oversee treatment, conduct psychiatric evaluations, and offer medical consultations. Through privileged clinical partnerships, community providers continue to serve as an extension of each client’s treatment team.

Payment Options

Pasadena Villa Outpatient – Norfolk is currently in-network with Anthem. We also offer private pay and out-of-network benefits. Our admissions team works with each client to find what works best to make our world-class treatment available to them. Call us at 804-577-1896 to discuss financial and insurance options.

Our Staff

Dr. Shannon Marshall, Ed.D, LPC

Dr. Shannon Marshall, Ed.D, LPC

Clinical Program Director

Our collective goal at Pasadena Villa – Norfolk is excellence. Excellence in treatment, operations, collaboration, and community impact. I am proud to be a part of the Outpatient Network bringing much needed partial hospitalization and intensive outpatient programming to the Tidewater area. I have a strong connection to the area as I’ve lived here all my life. I obtained my education here culminating in a doctorate degree in Education with a focus in Counseling Psychology. I also have 15 years of extensive experience in case management, care advocacy, quality assurance/utilization management, intensive care coordination, crisis support, and outpatient counseling. In my career I’ve worked with a variety of populations including children/adolescents, adults, high-risk, substance use, dual diagnosis, and mental health. I have extensive experience with launching programs for private, non-profit, and government agencies overseeing several programs including Intensive Care Coordination, Therapeutic Day Treatment, Intensive In-home Services, Mental Health Skill-building Services, Outpatient Services (individual, group, and family therapy), Crisis Intervention, High-Fidelity Wraparound, and Applied Behavioral Analysis. My life’s passion is to offer my experience, knowledge, and skillset to help individuals identify and fulfill their highest potential. One of my greatest joys is seeing others reach for and achieve their goals. Together our team looks forward to being a part of the transformation that so many we serve desperately need.

Shameka White

Shameka White


Shameka has a Master of Social Work degree from Fordham University and is working towards obtaining a clinical social work license. She is passionate about providing therapeutic services to individuals by using trauma-informed care. Her previous therapeutic experience includes over seven years working with survivors of domestic violence through homelessness, crisis intervention, housing stabilization, and therapy. Shameka uses a client-centered approach that offers individuals a safe space to discover their strengths to find solutions, become empowered, and feel supported throughout the therapeutic process. Shameka is currently pursuing a Ph.D. in Psychological Studies and Counseling with a concentration in trauma and crisis.

D’Nita Spann, LPC, LSATP

D’Nita Spann, LPC, LSATP


D’Nita Spann is a Licensed Professional Counselor and Licensed Substance Abuse Treatment Practitioner who has been providing clinical services for over 13 years. She specializes in working with individuals living with serious mental illness (SMI) and co-occurring disorders. Specifically, she has provided therapeutic treatment in psychosocial rehabilitation, partial hospitalization programs (PHP), adult outpatient, and crisis intervention. She believes in utilizing evidence-based practices including cognitive behavioral therapy (CBT) and motivational interviewing to assist individuals with recovery and help them reach their fullest potential to live a more fulfilled life. D’Nita has a Master of Arts in Professional Counseling from Liberty University. She also holds a Bachelor of Arts Degree in Sociology from Norfolk State University.

Melissa Marks

Melissa Marks

Office Coordinator

Melissa has over 12 years of experience in the administrative/office manager field and has been in behavioral health for two years. Behavioral health is a great fit for me, and I really enjoy helping people live their best possible life. I have a bachelor’s degree in Health Care Management and am currently completing my MBA in Health Care Management. I am a busy mom of four great kids and have lived in Chesapeake, VA for the last 12 years.

Amber White

Amber White

Community Outreach Liaison

Amber has strong ties to the Hampton Roads area of Virginia, having grown up in the city of Chesapeake. Amber graduated from Virginia Commonwealth University with a bachelor’s degree in Sociology with minors in Psychology and Criminal Justice and received her master’s degree in Counseling from Liberty University. With over 10 years of experience in the human services field, helping others has always been her passion. Being able to connect individuals to the best resources and services that can make a difference in their lives will always be her top priority.

Start Your Journey

If you believe you or a loved one could benefit from the treatment services offered at Pasadena Villa Outpatient – Norfolk, please reach out to us by phone or by completing our contact form.