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Who We Are

Located in East Tennessee, with convenient access from all major highways, Pasadena Villa Outpatient – Knoxville specializes in treating adults and adolescents, 12 years and older, who have symptoms of mood disorders, personality disorders, and psychosis, as well as symptoms consistent with a neurodivergent diagnosis.

At Pasadena Villa Outpatient – Knoxville, we utilize the most current, evidence-based treatment modalities. We encourage autonomy in recovery by having each client work closely with clinicians on creating an individualized treatment plan based on their personal goals for success. We’re committed to providing compassionate and comprehensive high-quality care for adults experiencing clinically significant distress, working toward maximizing each individual’s ability to function outside of the treatment environment.

Joint-Commission-Logo
The Joint Commission’s
Gold Seal of Approval.
Joint-Commission-Logo
The Joint Commission’s
Gold Seal of Approval.

What We Treat

At Pasadena Villa Outpatient – Knoxville, we specialize in treating complex mental health conditions. The multimodality approach involving group, individual, and family therapy along with psychiatric services allows our clinical team to effectively understand and address challenging behavioral issues. At our facility we treat:

  • Anxiety Disorders
  • Bipolar Disorders
  • Depressive Disorders
  • Emotional Dysregulation
  • Personality Disorders
  • Post-Traumatic Stress Disorder (PTSD)
  • Individuals with any of the above diagnoses with a co-occurring neurodivergent diagnosis

Levels of Care

At Pasadena Villa Outpatient – Knoxville, we offer two levels of care for mental health treatment: a partial hospitalization program (PHP) and an intensive outpatient program (IOP).

In a less restrictive environment than inpatient care, our PHP provides structured therapeutic programming throughout the day, allowing clients to remain in their home and community during the evening and weekend hours. With a goal of establishing a foundation for long-term recovery, our PHP program is appropriate for clients who may have one or more of the following symptoms: withdrawal from normal activities; behavioral concerns; depression; anxiety; struggling with pervasive, psychiatric disorders; or at risk of danger to themselves. In PHP, clients attend programming five days per week for six hours per day.

Our IOP is intentionally designed to aid individuals who are experiencing an increase in symptoms or behaviors and who are not finding success in traditional outpatient settings. A less intensive level of care than PHP, IOP is designed to create a trusting environment where clients can develop a solid foundation of therapeutic knowledge, while also keeping a schedule that allows for continued work, school, or other community activities.

It’s okay to have questions.
Learn more about the different levels of care.

Learn More

Our Program

At Pasadena Villa Outpatient – Knoxville, we provide customized care that’s designed to meet each client’s specific needs and unique goals. Specifically curated psychotherapy groups meet daily to ensure they address each client’s needs. Treatment options include group-based therapy with individual psychotherapy, family sessions, and medication management as indicated by the treatment plans.

Our licensed clinicians with certifications in evidence-based methods utilize a whole-person approach that includes but isn’t limited to the following therapies:

  • Acceptance and Commitment Therapy (ACT)
  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Experiential and Expressive Therapies including Movement Therapy

The treatment process begins with the primary therapist conducting a comprehensive assessment that, upon permission from each client, includes consultation with the client’s prescriber, psychotherapist, significant others, and other service providers. Our experienced psychiatrists oversee all treatment, conduct psychiatric evaluations, and provide careful medication management as needed. Our psychiatrists communicate with the community prescriber ensuring medication changes fit within their treatment plan. Additionally, we value and foster collaboration with community providers as we serve as an extension of each client’s treatment team. The two-way communication ensures clients receive seamless continuity of care as they transition into and out of our program.

Blue Cross Blue Shield

Payment Options

Pasadena Villa Outpatient – Knoxville has a dedicated Admissions Team to help each client navigate their insurance coverage and payment options. Currently, we are in-network with BlueCross BlueShield, Aetna, Cigna/Evernorth, Humana, Optum, and United Healthcare, and we also accept out-of-network benefits from most major insurance companies. We are proud to be a participating provider in the VA Community Care Network (NPI #196216875). For those that prefer to pay directly for care, we offer a private-pay rate.

Note: We do not accept Medicare or Medicaid.

Virtual Tour

Our Staff

Breaking Down the Different Levels of Outpatient Care

In this video, Dr. Shannon Marshall breaks down the different levels of outpatient care and further expands on the type of support you can expect.

Start Your Journey

Pasadena Villa Outpatient – Knoxville makes it easy for clients to take the next step in their recovery.

To get started, call our Admissions Team today or fill out the form to receive a call back.

865-343-0781