Who We Are

Minutes from the Piedmont Triad Airport, Pasadena Villa Outpatient – Triad is conveniently located with easy access to Greensboro, High Point, and Winston-Salem. We provide high-quality individualized mental health services for adults, 18 and older.

Our center is designed with the client in mind. When clients enter our doors, they’re greeted with serene images, soft lighting, and a soothing color palette to help them feel grounded and calm. Our goal is to create a safe space for our clients to be vulnerable, feel heard, and heal. Clients leave our programs with a new set of skills to support their journey toward recovery.

Note: We do not accept Medicare or Medicaid.

Pasadena Villa Outpatient
Positive Treatment Outcomes

What We Treat

We specialize in treating complex mental health conditions and co-occurring disorders. The multimodality approach involving group, individual, and family therapy along with psychiatric services allows our clinical team to effectively understand and address challenging behavioral issues. Often, it’s the combination of multiple mental health conditions and co-occurring disorders that hinders progress with traditional services. At our facility we treat:

  • Anxiety Disorders
  • Bipolar Disorder
  • Depressive Disorders
  • Personality Disorders including Borderline Personality Disorder (BPD)
  • Post-Traumatic Stress Disorder (PTSD)

Levels of Care

At Pasadena Villa Outpatient – Triad, we offer two levels of care for mental health treatment: a partial hospitalization program (PHP) and an intensive outpatient program (IOP). Additionally, we have a virtual intensive outpatient program (V-IOP) available in the evenings for those throughout the state of North Carolina.

Our PHP includes group therapy for a minimum of five hours per day, five days per week. Clients enrolled in our PHP also receive psychiatric treatment as well as individual and family therapy, as determined by their primary therapist.

IOP is designed to help individuals who are experiencing an increase in distressing symptoms and behaviors or are not progressing in traditional outpatient services. The extra treatment and support foster meaningful improvement and create a solid foundation for clients transitioning back to traditional outpatient treatment. Our IOP includes high-level group therapy for three hours per day, three to five days per week.

Day Virtual Intensive Outpatient Program (V-IOP): Our virtual intensive outpatient program (V-IOP) is a convenient and COVID-safe option that allows participants to join our in-person IOP programming virtually, which meets three hours per day and three times per week.

Evening V-IOP: Provided throughout the state of North Carolina, our evening V-IOP is an eight-week virtual program offered only in the evenings on Mondays, Wednesdays, and Thursdays from 5:00 pm to 8:00 pm EST. Learn more here.

It’s okay to have questions.
Learn more about the different levels of care.

Learn More

Positive Treatment Outcomes

Our Program

At Pasadena Villa Outpatient – Triad, we provide customized care that’s designed to meet each client’s specific needs and unique goals. We understand that people are not their diagnosis; they’re a combination of all that’s happened in their lives and their future journeys. Because of this, our clinical team of board-certified psychiatrists, licensed clinical social workers, registered art therapists, and licensed professional counselors partner with clients and their families to design treatment plans that provide a successful pathway to recovery.

Our clinical team creates intensive treatment plans that allow each client to explore new ways to enjoy life. In a supportive and healing environment, we take a whole-person approach to treatment using evidence-based modalities that facilitate progress from clinical care towards independent self-care. Our program provides tailored psychotherapy groups that meet each week to teach our clients practical ways to handle life’s challenges, ensuring they address each client’s needs. Group-based therapy, individual psychotherapy, and family sessions ensure optimal progress in treatment and help improve each client’s quality of life. Pasadena Villa – Triad is an LGBTQ+ affirming environment.

The treatment process begins with the primary therapist conducting a comprehensive assessment that, upon permission from each client, includes consultation with the client’s prescriber, psychotherapist, significant others, and other service providers. Our experienced psychiatrists oversee all treatment, conduct psychiatric evaluations, and provide careful medication management as needed. Our psychiatrists communicate with the community prescriber ensuring medication changes fit within their treatment plan. Additionally, we value and foster collaboration with community providers as we serve as an extension of each client’s treatment team. The two-way communication ensures clients receive seamless continuity of care as they transition into and out of our program.

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Payment Options

Pasadena Villa Outpatient – Triad is in-network with Aetna, Beacon Health, Blue Cross Blue Shield, Carolina Behavioral Health Alliance (CBHA), Cigna, Magellan, and Optum. We also accept out-of-network benefits from other major insurance companies. For those preferring to pay for treatment directly, we offer a private-pay rate. Additionally, Pasadena Villa Outpatient – Triad is a participating provider in the VA Community Care Network. Our NPI number is 1376149120 and our Tax ID number is 82-0800055.

What Alumni, Families, and Clinical Partners Are Saying

“The entire staff at Pasadena Villa in Greensboro makes your experience welcoming, safe, and meaningful. I felt that I could enter each meeting exactly as I was that day- which at the beginning of treatment was not so good- and feel completely accepted. I felt comfortable being myself, and participating in group. Michele is an excellent group facilitator on top of being a great counselor and teacher of DBT skills. My life was permanently altered for the better because I chose Pasadena Villa. I left with a multitude of applicable life skills, a positive attitude, and self-esteem I had lost years ago. I would highly recommend this facility.”

- Grateful Client

“Pasadena was very helpful to me. I learned a lot of coping skills and was treated very well. Everybody was so nice and helpful, I strongly recommend this facility to anybody seeking treatment and needing help etc.”

- Grateful Client

“My time at Pasadena Villa was the best thing, that I never knew I needed… The team makes you feel so welcome on day 1, I was amazed at how naturally I fell into it. I am extremely grateful for the time I got to spend at Pasadena, and would highly recommend it to anyone and everyone in need!”

- Grateful Client

“I absolutely love Pasadena Villa and owe them so much for all the help that they have given me. I came there really anxious and was just a mess with my mental health. With the kind staff and the structured classes and group, I was able to get a good hold of my mental health and got better. Anyone who is seeking help for their mental health should reach out to Pasadena, they will change your life for the best.”

- Grateful Client

Our Staff

Breaking Down the Different Levels of Outpatient Care

In this video, Dr. Shannon Marshall breaks down the different levels of outpatient care and further expands on the type of support you can expect.

Pasadena Villa Outpatient – Triad | Video Tour

Take a virtual tour of Pasadena Villa Outpatient - Triad, located minutes from the Piedmont Triad Airport, with easy access to Greensboro, High Point, and Winston-Salem, where we treat adults with complex mental health conditions.

Pasadena Villa Outpatient – Triad | About Us

Learn about the programming at Pasadena Villa Outpatient - Triad, located minutes from the Piedmont Triad Airport, with easy access to Greensboro, High Point, and Winston-Salem, where we treat adults with complex mental health conditions.

Start Your Journey

Pasadena Villa Outpatient – Triad has helped so many on their roads to recovery and we make it easy for clients to take the next step in their recovery. Call our Admissions Team today or fill out the form to receive a call back.