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Who We Are

Minutes from the Piedmont Triad Airport, Pasadena Villa Outpatient – Greensboro is conveniently located with easy access to Greensboro, High Point, and Winston-Salem. We provide high-quality individualized mental health services for adults, 18 and older.

Our center is designed with the client in mind. When clients enter our doors, they’re greeted with serene images, soft lighting, and a soothing color palette to help them feel grounded and calm. Our goal is to create a safe space for our clients to be vulnerable, feel heard, and heal. Clients leave our programs with a new set of skills to support their journey toward recovery.

Note: We do not accept Medicare or Medicaid.

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The Joint Commission’s
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Positive Treatment Outcomes

What We Treat

We specialize in treating complex mental health conditions and co-occurring disorders. The multimodality approach involving group, individual, and family therapy along with psychiatric services allows our clinical team to effectively understand and address challenging behavioral issues. Often, it’s the combination of multiple mental health conditions and co-occurring disorders that hinders progress with traditional services. At our facility we treat:

  • Anxiety Disorders
  • Bipolar Disorder
  • Depressive Disorders
  • Personality Disorders including Borderline Personality Disorder (BPD)
  • Post-Traumatic Stress Disorder (PTSD)

Levels of Care

At Pasadena Villa Outpatient – Greensboro, we offer three levels of care for mental health treatment: a partial hospitalization program (PHP), an intensive outpatient program (IOP), and an in-person evening intensive outpatient program (E-IOP). Additionally, we have a virtual intensive outpatient program (V-IOP) available in the evenings for those throughout the state of North Carolina.

Our PHP includes group therapy for a minimum of five hours per day, five days per week. Clients enrolled in our PHP also receive psychiatric treatment as well as individual and family therapy, as determined by their primary therapist.

IOP is designed to help individuals who are experiencing an increase in distressing symptoms and behaviors or are not progressing in traditional outpatient services. The extra treatment and support foster meaningful improvement and create a solid foundation for clients transitioning back to traditional outpatient treatment. Our IOP includes high-level group therapy for three hours per day, three to five days per week.

Our evening DBT IOP Skills program spans eight weeks and exclusively operates on Monday, Wednesdays, and Thursdays from 5:00 PM to 8:00 PM EST.

Evening V-IOP: Provided throughout the state of North Carolina, our evening V-IOP is an eight-week virtual program offered only in the evenings on Mondays, Wednesdays, and Thursdays from 5:00 pm to 8:00 pm EST. Learn more here.

It’s okay to have questions.
Learn more about the different levels of care.

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Positive Treatment Outcomes

Our Program

At Pasadena Villa Outpatient – Greensboro, we provide customized care that’s designed to meet each client’s specific needs and unique goals. We understand that people are not their diagnosis; they’re a combination of all that’s happened in their lives and their future journeys. Because of this, our clinical team of board-certified psychiatrists, licensed clinical social workers, registered art therapists, and licensed professional counselors partner with clients and their families to design treatment plans that provide a successful pathway to recovery.

Our clinical team creates intensive treatment plans that allow each client to explore new ways to enjoy life. In a supportive and healing environment, we take a whole-person approach to treatment using evidence-based modalities that facilitate progress from clinical care towards independent self-care. Our program provides tailored psychotherapy groups that meet each week to teach our clients practical ways to handle life’s challenges, ensuring they address each client’s needs. Group-based therapy, individual psychotherapy, and family sessions ensure optimal progress in treatment and help improve each client’s quality of life. Pasadena Villa – Greensboro is an LGBTQ+ affirming environment.

The treatment process begins with the primary therapist conducting a comprehensive assessment that, upon permission from each client, includes consultation with the client’s prescriber, psychotherapist, significant others, and other service providers. Our experienced psychiatrists oversee all treatment, conduct psychiatric evaluations, and provide careful medication management as needed. Our psychiatrists communicate with the community prescriber ensuring medication changes fit within their treatment plan. Additionally, we value and foster collaboration with community providers as we serve as an extension of each client’s treatment team. The two-way communication ensures clients receive seamless continuity of care as they transition into and out of our program.

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Payment Options

Pasadena Villa Outpatient – Greensboro is in-network with Aetna, Beacon Health, Blue Cross Blue Shield, Carolina Behavioral Health Alliance (CBHA), Cigna, Magellan, Optum, and United Healthcare. We also accept out-of-network benefits from other major insurance companies. For those preferring to pay for treatment directly, we offer a private-pay rate. Additionally, Pasadena Villa Outpatient – Greensboro is a participating provider in the VA Community Care Network. Our NPI number is 1184144586 and our Tax ID number is 82-0800055.

What Alumni, Families, and Clinical Partners Are Saying

“The entire staff at Pasadena Villa in Greensboro makes your experience welcoming, safe, and meaningful. I felt that I could enter each meeting exactly as I was that day- which at the beginning of treatment was not so good- and feel completely accepted. I felt comfortable being myself, and participating in group. Michele is an excellent group facilitator on top of being a great counselor and teacher of DBT skills. My life was permanently altered for the better because I chose Pasadena Villa. I left with a multitude of applicable life skills, a positive attitude, and self-esteem I had lost years ago. I would highly recommend this facility.”

- Grateful Client

“Pasadena was very helpful to me. I learned a lot of coping skills and was treated very well. Everybody was so nice and helpful, I strongly recommend this facility to anybody seeking treatment and needing help etc.”

- Grateful Client

“My time at Pasadena Villa was the best thing, that I never knew I needed… The team makes you feel so welcome on day 1, I was amazed at how naturally I fell into it. I am extremely grateful for the time I got to spend at Pasadena, and would highly recommend it to anyone and everyone in need!”

- Grateful Client

“I absolutely love Pasadena Villa and owe them so much for all the help that they have given me. I came there really anxious and was just a mess with my mental health. With the kind staff and the structured classes and group, I was able to get a good hold of my mental health and got better. Anyone who is seeking help for their mental health should reach out to Pasadena, they will change your life for the best.”

- Grateful Client

Virtual Tour

Our Staff

Alex-Moore-Headshot

Alex Moore, MS, LCMHCA

Executive Director
Kristin Cheshire Headshot

Kristin Cheshire MS, LCMHC, LCAS

Division Director of Outpatient Operations
Akintayo

Mojeed Akintayo, MD

Supervising Physician
Jamison Lord headshot

Jamison Lord DNP, MSN, RNC, PMHNP-BC

Mental Health Nurse Practioner
Jessi HS Headshot

Jessi Matlock (She/her), MS, LCMHC

Psychotherapist
Amber headshot

Amber Mastin

Office Coordinator
Deirdre McArthur headshot

Deirdre McArthur, LCSW

Psychotherapist
Benjamin Jones headshot

Ben Jones, LCMHC, LCAS

Psychotherapist
Shelby Headshot

Shelby Harris, MS, LCMHCA, NCC

Psychotherapist
Paris Futrell Headshot

Paris Futrell, LMFT

Therapist
Alex-Moore-Headshot

Executive Director

Alex Moore, MS, LCMHCA

Alex completed her bachelor’s degree in Music Therapy from the University of Georgia before relocating to Greensboro, NC to complete her MS in Clinical Mental Health Counseling from the University of North Carolina at Greensboro. Alex is currently working toward her PhD in Counseling and Counselor Education at UNCG. Alex is a Licensed Clinical Mental Health Counselor, Associate (LCMHCA) in the state of North Carolina and also carries certifications of Music Therapist-Board Certified (MT-BC) and National Certified Counselor (NCC). Given her unique clinical and educational background, Alex enjoys opportunities to provide both music therapy and mental health counseling services to Pasadena Villa clients.

Alex has worked with clients of all ages and across a variety of clinical settings ranging from college counseling, short-term and long-term inpatient hospitalization, and intensive outpatient care. Her primary approach to therapeutic interventions is person-centered and focused on a collaborative relationship with clients in order to help make measurable progress toward overarching treatment goals. Alex is well-versed in the foundations of CBT and DBT principles and uses such interventions frequently in her clinical work.

Kristin Cheshire Headshot

Division Director of Outpatient Operations

Kristin Cheshire MS, LCMHC, LCAS

Kristin Cheshire is an accomplished Licensed Clinical Mental Health Counselor and Licensed Clinical Additions Specialist with over 12 years of experience in diverse behavioral healthcare settings. Kristin has served in several leadership positions with a focus in program and team development. She believes cultivating relationships is the key to success in building strong teams that are passionate about providing quality behavioral health services.

Kristin is currently serving as the Executive Director for Pasadena Villa Outpatient Triad providing Partial Hospitalization and Intensive Outpatient services to individuals struggling with mental health conditions. In this role she serves her team by providing support, leadership and supervision to ensure that they are equipped with the tools needed to deliver exceptional care.

Kristin’s 12+ years of experience ranges from providing direct care in inpatient hospitals, overseeing operations in substance abuse intensive outpatient programs, overseeing clinical and administrative duties for non-profit grants, and has led many trainings and workshops on various topics related to behavioral health and wellness. She is passionate about breaking down stigma and creating safe spaces for staff and clients to feel heard and grow into the best versions of themselves.

Akintayo

Supervising Physician

Mojeed Akintayo, MD

Dr. Akintayo serves as Jamison Lord DNP’s supervising physician for the Triad location. He joins us with a wide range of experience and expertise with a focus in delivering evidence based mental health services and reducing stigma. Dr. Akintayo specializes in working with all ages of clients experiencing mood disorders, anxiety disorder, women’s health issue’ relating to mental health, ADHD, autism, depressive disorders, psychosis and bipolar disorders.

Jamison Lord headshot

Mental Health Nurse Practioner

Jamison Lord DNP, MSN, RNC, PMHNP-BC

Jamison comes to Pasadena Villa with over 13 years of experience in the mental health field and over 26 years of experience in the medical field. She has worked in various levels of care including inpatient and outpatient settings. Through her work she can help individuals struggling with persistent mental health concerns live fulfilling and independent lives. Jamie Lord also works as an instructor for Duke’s School of Nursing in the MSN Program and the Durham’s Veterans Affair in the VA Nursing Academic Partnership for Graduate Education Program (VANAP-GE).

Jessi HS Headshot

Psychotherapist

Jessi Matlock (She/her), MS, LCMHC

Jessi completed her Master of Science degree in Clinical Mental Health Counseling at the University of North Carolina-Greensboro. Jessi is a Licensed Clinical Mental Health Counselor and is rostered in Trauma Focused Cognitive Behavioral Therapy (TF-CBT). Jessi has served individuals and families across the lifespan who have struggled with a variety of hardships such as trauma, depression, anxiety, ADHD, acculturation issues, and identity concerns.

Jessi currently utilizes therapeutic approaches such as Dialectical Behavioral Therapy (DBT), Cognitive Behavioral Therapy (CBT), and creative interventions to help individuals gain self-awareness to ultimately grow in their recovery. Regardless of therapeutic approach, Jessi values meeting individuals where they are in their journey with respect and humility.

Amber headshot

Office Coordinator

Amber Mastin

Amber provides administrative support to the Pasadena Villa Outpatient – Triad team as the Office Coordinator. Amber has worked in the mental health field for non-profit organizations as well as for-profit companies in some capacity for the last 20 years. In her previous role, she served as the Assistant Executive Director for an adult daycare program that focused on individuals with an IDD diagnosis and mental health concerns. During her professional career, she has worked with both adults and children and has enjoyed making a positive difference in their lives.

In her spare time, she loves spending time with her loved ones and her dog Layla, who was a foster fail. A failure, she is proud of. She also loves astronomy and on clear nights, you may find her sitting outside watching the moon, stars, and anything else that may pass by.

Deirdre McArthur headshot

Psychotherapist

Deirdre McArthur, LCSW

Deirdre was born in Belfast, Ireland. She grew up on the west coast of Canada and New Jersey. She moved to North Carolina to attend UNC-Greensboro where she earned a BA in Psychology and later her MSW from UNC- Chapel Hill. Deirdre is a behavioral health therapist with over 20 years experience. She has experience as an outpatient individual, child & family therapist, a hospital inpatient therapist working with individuals and groups, and crisis psychiatric assessment.

Benjamin Jones headshot

Psychotherapist

Ben Jones, LCMHC, LCAS

Ben completed his Master of Science degree in Counselor Education, with a focus in Clinical Mental Health Counseling, at East Carolina University. Ben is a Licensed Clinical Mental Health Counselor and a Licensed Clinical Addiction Specialist. Ben has worked with adults and adolescents individually, in groups, and as couples throughout North Carolina that are facing challenges related to a wide variety of mood disorders and addictions.
Ben implements skills and techniques drawn from Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), Person-Centered Therapy, and Motivational Interviewing to help individuals establish the foundations necessary to live a life worth living.

Shelby Headshot

Psychotherapist

Shelby Harris, MS, LCMHCA, NCC

Shelby completed her Master of Science degree in Clinical Mental Health Counseling at the University of North Carolina at Greensboro. She is a Licensed Clinical Mental Health Counselor, Associate (LCMHCA) and National Certified Counselor (NCC). Shelby utilizes an integrative approach to working with clients that recognizes and honors the needs of the individual. She is a firm believer in the power of self-compassion and strives to help her clients cultivate the practice of turning kindness inward. Drawing upon existential, person-centered, multicultural, and cognitive-behavioral approaches, her philosophy and practice highlights the inherent worth and potential of the client to find personal meaning, set goals, and use skills to achieve greater well-being.

Paris Futrell Headshot

Therapist

Paris Futrell, LMFT

Resources

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Breaking Down the Different Levels of Outpatient Care

Pasadena Villa Outpatient – Triad | Video Tour

Pasadena Villa Outpatient – Triad | About Us

Start Your Journey

Pasadena Villa Outpatient – Greensboro has helped so many on their roads to recovery and we make it easy for clients to take the next step in their recovery. Call our Admissions Team today or fill out the form to receive a call back.

336-844-4336